A 360-degree evaluation of the communication and interpersonal skills of medicine resident physicians in Pakistan

Education for Health : Change in Training & Practice
Muhammad TariqS K Ali

Abstract

To provide high-quality patient care, effective communication and interpersonal skills are necessary for physicians. A 360-degree evaluation of residents in the department of medicine was conducted to assess their interpersonal and communication skills. The measurement properties and utility of the multi-source ratings were investigated. A cross-sectional assessment of a cohort of Internal Medicine residents was conducted at the Aga Khan Medical University in Pakistan. Every resident (n = 49) was evaluated by eight raters, including physicians, nurses and unit staff. Each resident also completed a self-evaluation. Evidence to support the validity of the ratings was gathered by exploring performance differences amongst more- and less-experienced providers. Analysis of variance (ANOVA) was employed to test for differences in mean scores, both for rater type and experience (residency year). Generalizability theory was employed to estimate the reliability of the ratings. We received 367/441 (83.2%) completed forms. There was a significant effect attributable to rater source (F = 5.2, P < 0.01). There were no significant differences in mean scores for residents at different levels of training. The mean resident self-assessment score...Continue Reading

Citations

Sep 6, 2020·International Journal of Gynaecology and Obstetrics : the Official Organ of the International Federation of Gynaecology and Obstetrics·Teresa Neumann FabricioAna Katherine Gonçalves
May 31, 2017·Academic Medicine : Journal of the Association of American Medical Colleges·Benjamin KinnearEric Warm
Apr 12, 2019·Primary Health Care Research & Development·Rustu KayaDidem Sunay
Jul 18, 2017·Journal of the American College of Radiology : JACR·Kristen A CathermanMalcolm D Mattes

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