A Chatbot-Based Coaching Intervention for Adolescents to Promote Life Skills: Pilot Study

JMIR Human Factors
Silvia GabrielliValeria Donisi

Abstract

Adolescence is a challenging period, where youth face rapid changes as well as increasing socioemotional demands and threats, such as bullying and cyberbullying. Adolescent mental health and well-being can be best supported by providing effective coaching on life skills, such as coping strategies and protective factors. Interventions that take advantage of online coaching by means of chatbots, deployed on Web or mobile technology, may be a novel and more appealing way to support positive mental health for adolescents. In this pilot study, we co-designed and conducted a formative evaluation of an online, life skills coaching, chatbot intervention, inspired by the positive technology approach, to promote mental well-being in adolescence. We co-designed the first life skills coaching session of the CRI (for girls) and CRIS (for boys) chatbot with 20 secondary school students in a participatory design workshop. We then conducted a formative evaluation of the entire intervention-eight sessions-with a convenience sample of 21 adolescents of both genders (mean age 14.52 years). Participants engaged with the chatbot sessions over 4 weeks and filled in an anonymous user experience questionnaire at the end of each session; responses were...Continue Reading

References

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Citations

Oct 10, 2020·Frontiers in Psychiatry·Alton Ming Kai ChewDinesh Visva Gunasekeran
Dec 11, 2020·International Journal of Environmental Research and Public Health·Courtney R DavisCarol A Maher
Aug 3, 2021·Frontiers in Artificial Intelligence·Sebastian WollnyHendrik Drachsler
Oct 8, 2021·Informatics for Health & Social Care·Richard May, Kerstin Denecke

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Software Mentioned

Cyberbullying Effects Prevention ( CREEP )

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