A proposal to use a balanced scorecard to evaluate Information for Health: an information strategy for the modern NHS (1998-2005)

Computers in Biology and Medicine
Denis Protti

Abstract

The author was invited to assist in the development of an evaluation methodology for the Strategy. One of the conundrums of measuring the information management & technology (IM&T) function is that infrastructure investments cannot be cost justified on a return on investment basis. The balanced scorecard (BSC) is a means to evaluate corporate performance from four different perspectives: the financial perspective, the internal business process perspective, the customer perspective, and the learning and growth perspective. An IM&T BSC for Information for Health was recommended as means of allowing managers to see the positive and negative impacts of IM&T activities on the factors that are important to the NHS as a whole.

Citations

Jun 23, 2006·Pharmacy World & Science : PWS·Rachel Jane Hobson, Graham J Sewell
Nov 26, 2003·Intensive & Critical Care Nursing : the Official Journal of the British Association of Critical Care Nurses·Bruce Maybloom, Zahra Champion
Jan 1, 2014·Research in Social & Administrative Pharmacy : RSAP·Angela BurginMary P Tully
Sep 18, 2004·Archives of Gerontology and Geriatrics·C PooleB Veitch
Jun 6, 2000·Computer Methods and Programs in Biomedicine·C Johnston, E Ponsonby
Jun 1, 2001·Patient Education and Counseling·P GarrudL Stainsby
Mar 7, 2003·Computerized Medical Imaging and Graphics : the Official Journal of the Computerized Medical Imaging Society·Heinz U Lemke
Jul 6, 2001·Health & Place·G Higgs, M Gould
Sep 9, 2000·International Journal of Medical Informatics·R E NikulaH B Svedberg
Dec 6, 2001·International Journal of Medical Informatics·J Grimson
Jul 10, 2003·European Journal of Oncology Nursing : the Official Journal of European Oncology Nursing Society·Louise SoanesJulie Bayliss
Jan 6, 2000·Health Libraries Review·M Jordaan, R Jones
Feb 24, 2001·Health Libraries Review·N Rousseau
Jan 10, 2002·Health Information and Libraries Journal·L Falzon, A Booth
Dec 3, 1999·Journal of Advanced Nursing·M Sinclair, J Gardner
Feb 1, 2002·Journal of Clinical Nursing·A Jones
Sep 6, 2000·Journal of Clinical Pharmacy and Therapeutics·M Tully
Aug 9, 2001·Journal of Clinical Pharmacy and Therapeutics·S R Chapman
Oct 3, 2000·Journal of Nursing Management·C Fabray, M Luck
Sep 6, 2000·Medical Education·R W GrayM G Sheldon
Apr 3, 2001·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·C. Smith
Aug 9, 2001·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·J T ScottI Watt
Aug 30, 2002·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·Tom Hain
Mar 19, 2003·Health Information and Libraries Journal·Susan Martin
Jun 6, 2003·Health Information and Libraries Journal·Peter WilliamsPaul Huntington
Jan 12, 2005·Journal of Advanced Nursing·Beverley French
Apr 21, 2010·Health Information and Libraries Journal·Jeannette Murphy
Nov 27, 2001·Journal of Medical Internet Research·G BrelstaffG Zanetti
Nov 20, 2002·Journal of Advanced Nursing·Mary Chambers, Samantha L Connor
Mar 31, 2009·Nurse Education Today·Carol S Bond
Apr 6, 2005·Clinical and Experimental Dermatology·R MahendranR A Sheehan-Dare
May 26, 2006·International Wound Journal·Sophie M JonesPeter G Shakespeare
Mar 12, 2002·Nurse Education Today·Heather WharradJan Lee
Dec 3, 2003·BMC Medical Informatics and Decision Making·Simon de LusignanTom Chan
Mar 16, 2004·Journal of Biomedical Informatics·F Martin-SanchezF J Vicente
Oct 29, 2002·Accident and Emergency Nursing·R Gamon, A Cooper
Feb 11, 2010·Journal of Obstetrics and Gynaecology : the Journal of the Institute of Obstetrics and Gynaecology·R Sethuram, A N A Weerakkody
Jun 17, 2003·Journal of the American Medical Informatics Association : JAMIA·Jurgen StausbergMichael Betzler
Oct 7, 2003·Journal of the American Medical Informatics Association : JAMIA·Mark PorcheretUNKNOWN North Staffordshire General Practice Research Network
Mar 5, 2014·Australian Health Review : a Publication of the Australian Hospital Association·Farshad BehrouziAzanizawati Ma'aram
Jan 24, 2008·Proceedings. Biological Sciences·Jarrod D Hadfield

❮ Previous
Next ❯

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.