A qualitative study of Telehealth patient information leaflets (TILs): are we giving patients enough information?

BMC Health Services Research
Reem KayyaliShereen Nabhani Gebara

Abstract

The provision of patient information leaflets regarding telehealth has been perceived by potential consumers as a strategy to promote awareness and adoption of telehealth services. However, such leaflets need to be designed carefully if adoption and awareness among potential users is to be promoted. Therefore, the aims of this study were: first, to see how telehealth was portrayed in some of the existing telehealth leaflets (THLs). Second, to explore patients' perceptions of the existing THLs and their engagement with the concept and how THLs can be optimised. A two-step approach was employed to address the aims of this study. The first phase involved the use of discourse analysis to compare 12 electronically and publically available THLs, with the existing THL guidance "Involve Yorkshire and Humber". The second phase involved conducting 14 semi-structured interviews with potential telehealth users/patients to gauge their perception and engagement with the concept, using the two leaflets that were mostly matching with the guidance used. Six interviews were audio-recorded and eight had detailed jotted notes. The interviews were transcribed and thematically analysed to identify key themes. The discourse analysis showed certain ga...Continue Reading

References

Aug 21, 2004·Telemedicine Journal and E-health : the Official Journal of the American Telemedicine Association·Usha SubramanianDavid Smith
Oct 21, 2004·Nurse Researcher·Rosemarie StreetonJackie Campbell
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Apr 26, 2014·Annals of Behavioral Medicine : a Publication of the Society of Behavioral Medicine·Sarah L GorstMark S Hawley
Sep 30, 2015·BMC Health Services Research·Natalie K BradfordAnthony C Smith

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Citations

Jul 11, 2019·Journal of Medical Internet Research·Amelia FiskeAlena Buyx
Dec 18, 2020·Health Education Research·Tongyao Wang, Joachim G Voss
Sep 29, 2020··Jessica Lynn CampbellJessica Lynn Campbell

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