A Quality Improvement Project to Improve Family Recognition of Medical Team Member Roles

Hospital Pediatrics
Rebecca M HayesSusan L Flesher

Abstract

Previous studies have shown that inpatients and families in academic settings have a limited ability to recall either their medical team members or the roles of those members. This is an important issue for patient and family satisfaction as well as patient safety. The objective of this study was to increase families' recognition of medical team members' roles. We established a multidisciplinary quality improvement leadership team, measured family recognition of medical team members and their roles, and conducted 2 PDSA (Plan-Do-Study-Act) cycles. The first intervention was standardization of the content and delivery of our verbal team introductions to ensure inclusion of essential elements and family engagement. The second intervention was addition of an informational white board in each patient room. The prospective study included 105 families in the preintervention phase, 103 post-PDSA cycle 1, and 92 post-PDSA cycle 2. After conduction of 2 PDSA cycles, the recognition of the attending role increased from 49% to 87% (P = .000), the resident role from 39% to 73% (P = .000), and the medical student from 75% to 89% (P = .038). The multidisciplinary quality improvement model was effective in improving family recognition of the ...Continue Reading

References

Dec 22, 2007·Journal of General Internal Medicine·Sally A SantenRobin R Hemphill
Mar 5, 2008·Academic Medicine : Journal of the Association of American Medical Colleges·Linda C LattaGlen S Tamura
Jan 28, 2009·Archives of Internal Medicine·Vineet AroraDavid Meltzer
Feb 1, 2012·Pediatrics·UNKNOWN COMMITTEE ON HOSPITAL CARE and INSTITUTE FOR PATIENT- AND FAMILY-CENTERED CARE
Apr 27, 2013·Journal of Surgical Education·Kenneth P UnruhGinger E Holt
Nov 19, 2013·Journal of Hospital Medicine : an Official Publication of the Society of Hospital Medicine·Ndidi I UnakaPatrick W Brady

❮ Previous
Next ❯

Related Concepts

Related Feeds

Cardiac Conduction System

The cardiac conduction system is a specialized tract of myocardial cells responsible for maintaining normal cardiac rhythm. Discover the latest research on the cardiac conduction system here.

Related Papers

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
Melanie MichaelPatrick Scott Pritchard
International Journal of Palliative Nursing
Brian Nyatanga
© 2021 Meta ULC. All rights reserved