A tool to assess the quality perception of healthcare employees.

International Journal of Health Care Quality Assurance
Ajayan KamalasananArun Vijay Subbarayalu

Abstract

The purpose of this project was to determine the validity and reliability of the Healthcare Quality Perception (HQP) questionnaire tool designed to capture employees' perceptions of healthcare quality in Indian hospitals. Two hundred employees in private and public sector hospitals in India were randomly selected and given the HQP tool. It consisted of 38 Likert-scale items and six different subscales: (1) Planning and Documentation (n = 7); (2) Employee Participation in Quality Management Activities (n = 5); (3) Existence of Policies/Procedures/Guidelines (n = 5); (4) Quality and Patient Safety Management (n = 9); (5) Perceived Effect of Quality Improvement (n = 7) and (6) Training and Development Opportunities (n = 5). 156 completed questionnaires were received, demonstrating a 78% response rate. HQP tool subjected to statistical analysis to measure its reliability and validity. A p-value of less than 0.05 was considered as "significant." Factor analysis pulled out six factors that conjointly demonstrated 66.4 % of the variance in healthcare professionals' (HCPs') perception of healthcare service quality in selected Indian hospitals. The overall Cronbach's alpha coefficient was measured at 0.959 for internal consistency relia...Continue Reading

References

Aug 1, 1996·Psychological Reports·M C García-PeñaO Munõz Hernández
Apr 1, 1999·Academic Medicine : Journal of the Association of American Medical Colleges·B W BeasleyK Kolodner
Apr 7, 1998·Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality·W E Soo Hoo, L Ramer
Jun 3, 1999·Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality·L Allen, E Creer
Sep 29, 1999·International Journal for Quality in Health Care : Journal of the International Society for Quality in Health Care·B B Arnetz
Dec 29, 2006·Chemistry & Biodiversity·Bo NordénAmelie Plymoth
Aug 12, 2009·Journal of Pain & Palliative Care Pharmacotherapy·UNKNOWN National Institute of Neurological Disorders, National Institutes of Health
Sep 29, 2011·Academic Medicine : Journal of the Association of American Medical Colleges·Marcel E ReindersHarm W J van Marwijk
Aug 14, 2012·Indian Pediatrics·Vikram AssijaVijaylakshmi Sharma
Jul 13, 2013·Applied Ergonomics·Pascale CarayonAyse P Gurses
Apr 24, 2015·BMC Health Services Research·Michelle Farr, Peter Cressey
May 23, 2015·Journal of Behavioral Medicine·Antonia RichMartin S Hagger
Jan 19, 2016·The Nigerian Postgraduate Medical Journal·Oladimeji Akeem Bolarinwa
Dec 17, 2016·Health Care Management Review·Jurgen Willems, Stefan Ingerfurth
Jul 14, 2017·Hospital Topics·Rajeev Kumar Panda, Rama Koteswara Rao Kondasani
Jun 7, 2018·International Journal for Quality in Health Care : Journal of the International Society for Quality in Health Care·Nana Mensah AbrampahEdward Kelley
Jun 30, 2018·International Journal of Health Care Quality Assurance·Bianca ArmentaAkiko Kamimura
Sep 8, 2018·Turkish Journal of Emergency Medicine·Haldun Akoglu
Sep 15, 2018·Electronic Physician·Zahra PourmovahedSeyed Saied Mazloomy Mahmoodabad
Mar 28, 2019·The Malaysian Journal of Medical Sciences : MJMS·Mohamad Adam BujangNur Akmal Baharum
Jun 19, 2019·Journal of Oral Biology and Craniofacial Research·Anubha AggarwalManu Rathee

❮ Previous
Next ❯

Software Mentioned

HQP
SPSS

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.