A Tool to Identify Key Behaviors and Attributes of High-Performing Nurses

The Journal of Nursing Administration
Linda B CainSteven Rudolf

Abstract

The purpose of this project was to identify key behaviors and attributes that distinguish high-performing nurses to develop a tool for employment screening, staff development, and performance management. Selecting nurses who will complement an organization's mission and philosophy is a key step toward achieving quality and safety goals, ensuring patient and family satisfaction, and improving retention rates and overall costs. Focus group methodology was used to determine perceptions of high-performing nurses' behaviors and attributes. Content analysis of the meeting transcripts was performed to aggregate data into categories and items. Following several phases of testing with various groups, a 16-item scale has been developed. This tool has received positive ratings from nurse managers currently using it to interview nurse applicants who best "fit" into the organization's nursing culture. Results will be monitored over time including hiring decisions, preceptor ratings, and retention rates.

References

Sep 2, 2011·The Journal of Nursing Administration·Karen M Mayer, V Susan Carroll
May 1, 2013·The Health Care Manager·James E KuthyDan A Biddle
Mar 26, 2014·Nursing Management·Libba Reed McMillanAndrea Sport
Nov 6, 2014·Nursing Standard·Marie Cerinus, Marina Shannon
May 23, 2015·Appetite·Kerri N Boutelle, Mark E Bouton

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Citations

Feb 7, 2020·Journal of Health Organization and Management·Agnieszka SobolewskaDavid Heard
Sep 3, 2020·Health & Social Care in the Community·Sarah J PriorDouglass Doherty
Jun 30, 2018·The American Journal of Nursing·Karen Rosenberg

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