A Video Feedback Intervention for Workforce Development: Exploring Staff Perspective Using Longitudinal Qualitative Methodology

Journal of Applied Research in Intellectual Disabilities : JARID
Deborah Michelle JamesWill McGovern

Abstract

In this study, we explored the impact of staff training that used video feedback to help staff see the effect of their interactional work with service users. The study was based at a large organization delivering services for children and adults with autism. A longitudinal qualitative study with semi-structured interviews was conducted to explore changes over time in 10 staff participants who received the intervention. Five participants were interviewed twice before they received the video feedback intervention to gauge the degree to which their perspective changed as part of the natural course of their working lives. The results showed that the staff talked differently after they had the intervention. The most notable change was their talk about the service user perspective which was evident after the intervention but not before. The outcomes suggest that the use of video feedback of in situ practice could help staff develop person-centred work practices.

References

Jul 10, 2002·Journal of Applied Behavior Analysis·Tami Lavie, Peter Sturmey
Mar 16, 2007·The British Journal of Social Psychology·Charles AntakiChris Walton
Nov 24, 2007·Advances in Health Sciences Education : Theory and Practice·Karen MannAnna MacLeod
Dec 2, 2009·Journal of Applied Behavior Analysis·Cynthia N CataniaFlorence D DiGennaro Reed

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Citations

Feb 20, 2020·International Journal of Nursing Practice·Deanne J O'RourkeChristina Lengyel
Mar 24, 2021·Journal of Applied Research in Intellectual Disabilities : JARID·Deborah Michelle JamesSharon Vincent

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