Accessibility versus confidentiality of information in the emergency department

Emergency Medicine Journal : EMJ
H AyatollahiS Goodacre

Abstract

In the emergency department (ED), clinicians can benefit greatly from having access to information at the point of care. It has been suggested that using computerised information systems could improve the accessibility of information. However, making information accessible, while maintaining confidentiality, is one of the main challenges of implementing information systems. This article presents the ED staff perspectives about the accessibility and confidentiality of information in the ED. The authors undertook a qualitative study in March-April 2007. Data were collected using in-depth semi-structured interviews with the ED staff of an ED located in Northern England. In total, 34 interviews were conducted and transcribed verbatim. Data were analysed using framework analysis. The results showed that the ED staff had role-based access to the current information systems, and these systems met only a small part of their information needs. As a result, different sources were used to get access to the needed information. Although the ED staff believed that improving the accessibility of information could be helpful in emergency care services, there were concerns about the confidentiality of information. The confidentiality of informa...Continue Reading

Citations

Nov 19, 2013·Genome Génome / Conseil National De Recherches Canada·S G NichollsJ Little
Aug 29, 2013·Health Information and Libraries Journal·Haleh AyatollahiSteve Goodacre
Jul 13, 2018·The Open Medical Informatics Journal·Mehrnaz MashoufiDavoud Khorasani-Zavareh
Dec 24, 2014·Computers, Informatics, Nursing : CIN·Ilse M Wallace
Sep 6, 2020·Journal of Clinical Nursing·Eini KoskimiesRiitta Suhonen
Sep 25, 2017·BMC Medical Informatics and Decision Making·Tom Bowden, Enrico Coiera
Apr 12, 2019·Nursing Ethics·Eini Marianne KoskimiesHelena Leino-Kilpi

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