Active Involvement of End Users When Developing Web-Based Mental Health Interventions

Frontiers in Psychiatry
Derek de BeursSandra van Dulmen

Abstract

Although many web-based mental health interventions are being released, the actual uptake by end users is limited. The marginal level of engagement of end users when developing these interventions is recognized as an important cause for uptake problems. In this paper, we offer our perceptive on how to improve user engagement. By doing so, we aim to stimulate a discourse on user involvement within the field of online mental health interventions. We shortly describe three different methods (the expert-driven method, intervention mapping, and scrum) that were currently used to develop web-based health interventions. We will focus to what extent the end user was involved in the developmental phase, and what the additional challenges were. In the final paragraph, lessons learned are summarized, and recommendations provided. Every method seems to have its trade-off: if end users are highly involved, availability of end users and means become problematic. If end users are less actively involved, the product may be less appropriate for the end user. Other challenges to consider are the funding of the more active role of technological companies, and the time it takes to process the results of shorter development cycles. Thinking about u...Continue Reading

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Citations

May 3, 2018·Annals of Behavioral Medicine : a Publication of the Society of Behavioral Medicine·Kevin S MastersJennalee L Wooldridge
Jan 21, 2020·JMIR Formative Research·Linn Nathalie StømeKari J Kværner
Aug 20, 2020·PloS One·Jaydon FaraoTania S Douglas
Nov 9, 2018·Frontiers in Psychiatry·Hiran ThabrewSally Merry
Jan 11, 2020·Frontiers in Psychology·Naomi E M DaniëlsPhilippe A E G Delespaul
Mar 31, 2018·Journal of Medical Internet Research·Ilse Catharina Sophia SwinkelsLuc de Witte
Nov 17, 2020·Frontiers in Public Health·Alexander SeifertAnthony C Smith
Feb 20, 2021·JMIR Aging·Alexandra A PortenhauserEva-Maria Messner
Oct 31, 2019··Abhas TandonRajani A

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