Acute Care Management During a Pandemic.

Professional Case Management
Kelli Chovanec, Nicole R Howard

Abstract

During the global pandemic of Covid-19, the hospital setting transitional care management was challenged by the complexities of the rapidly changing health care environment, requiring the implementation of an innovative approach to hospital discharge planning. The purpose of this article is to review the experiences of an integrated urban health system, exploring the strategic tactics to ensure effective communication between team members, patient and family engagement in discharge planning, establishing and maintaining trust, connecting patients to appropriate next level of care services, and providing transitional care management support. The Covid-19 pandemic response stimulated the rapid transformation of the acute care management model amidst the tremendous challenge of meeting the discharge planning needs of the hospitalized population in one large, urban, integrated health care system. Patients transitioning to the community setting following discharge are vulnerable and at risk for adverse sequelae, and transitional care management that does not end when the patient leaves the hospital setting is integral to promoting positive patient outcomes (Naylor, Aiken, Kurtzman, Olds, & Hirschman, 2011). The care management appro...Continue Reading

References

Dec 13, 2005·Health Services Research·Judith H HibbardMartin Tusler
Apr 8, 2011·Health Affairs·Mary D NaylorKaren B Hirschman
Oct 19, 2011·Annals of Internal Medicine·Luke O HansenMark V Williams
Sep 3, 2014·Journal of Interprofessional Care·Ann Fox, Scott Reeves
Mar 26, 2016·Molecular Genetics and Metabolism Reports·Krista S ViauDeborah A Bilder
Jun 17, 2016·Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality·Susan AshcraftMaria R Shirey
Sep 4, 2017·Intensive & Critical Care Nursing : the Official Journal of the British Association of Critical Care Nurses·Tatiana UrismanHobart W Harris
Jul 25, 2018·Clinical Nursing Research·Pamela Z Cacchione
Jul 29, 2018·Social Science & Medicine·Mary D NaylorMark V Pauly

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