Advancing health care quality and safety through action learning

Leadership in Health Services
Simon C MathewsLisa Ishii

Abstract

Purpose The purpose of this study is to demonstrate how action learning can be practically applied to quality and safety challenges at a large academic medical health system and become fundamentally integrated with an institution's broader approach to quality and safety. Design/methodology/approach The authors describe how the fundamental principles of action learning have been applied to advancing quality and safety in health care at a large academic medical institution. The authors provide an academic contextualization of action learning in health care and then transition to how this concept can be practically applied to quality and safety by providing detailing examples at the unit, cross-functional and executive levels. Findings The authors describe three unique approaches to applying action learning in the comprehensive unit-based safety program, clinical communities and the quality management infrastructure. These examples, individually, provide discrete ways to integrate action learning in the advancement of quality and safety. However, more importantly when combined, they represent how action learning can form the basis of a learning health system around quality and safety. Originality/value This study represents the br...Continue Reading

References

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Citations

Sep 11, 2019·American Journal of Health-system Pharmacy : AJHP : Official Journal of the American Society of Health-System Pharmacists·Mark C BicketG Caleb Alexander
Apr 24, 2019·Frontiers in Sociology·Rachel Matthews, Constantina Stan Papoulias
Jun 22, 2021·Australian Health Review : a Publication of the Australian Hospital Association·Gavin FaheyLiam M Hannan

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