An empirical study for medication delivery improvement based on healthcare professionals' perceptions of medication delivery system.

Health Care Management Science
Lukasz M Mazur, Shi-Jie Chen

Abstract

Medication errors are major safety concerns in all hospital settings. The insufficient knowledge about managerial and process improvement strategies required to reduce medication errors can be considered as one of the most important factors holding back hospitals from achieving the desired goals for patient safety. However, strategies for medication error reduction cannot be successfully implemented without a clear understanding of factors affecting medication delivery errors. This paper presents a study in which healthcare professionals' perceptions on three factors, namely (1) technical complexity of tasks/connections; (2) resources problems; and (3) qualification of human resources, are analyzed within the medication delivery system at one community hospital. The outcomes of this research are a theoretical model for reducing medication delivery errors and a set ofworkflow design rules for healthcare professionals to continuously reduce medication delivery errors.

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Citations

May 15, 2013·BMC Health Services Research·Deborah S DebonoJeffrey Braithwaite
Mar 18, 2010·Health Care Management Review·Jonathon R B HalbeslebenBonnie J Wakefield
Apr 15, 2014·Review of Human Factors and Ergonomics·Pascale CarayonTosha B Wetterneck
Aug 27, 2015·International Journal of Health Care Quality Assurance·Aftab HussainGeorge Munchus
Apr 30, 2017·JMIR Research Protocols·Vincent BlijlevenMonique Jaspers

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