An empirically based model for knowledge management in health care organizations

Health Care Management Review
Shannon L SibbaldAnita Kothari

Abstract

Knowledge management (KM) encompasses strategies, processes, and practices that allow an organization to capture, share, store, access, and use knowledge. Ideal KM combines different sources of knowledge to support innovation and improve performance. Despite the importance of KM in health care organizations (HCOs), there has been very little empirical research to describe KM in this context. This study explores KM in HCOs, focusing on the status of current intraorganizational KM. The intention is to provide insight for future studies and model development for effective KM implementation in HCOs. A qualitative methods approach was used to create an empirically based model of KM in HCOs. Methods included (a) qualitative interviews (n = 24) with senior leadership to identify types of knowledge important in these roles plus current information-seeking behaviors/needs and (b) in-depth case study with leaders in new executive positions (n = 2). The data were collected from 10 HCOs. Our empirically based model for KM was assessed for face and content validity. The findings highlight the paucity of formal KM in our sample HCOs. Organizational culture, leadership, and resources are instrumental in supporting KM processes. An executive's...Continue Reading

References

Jul 8, 1995·BMJ : British Medical Journal·N Mays, C Pope
Sep 14, 2007·Worldviews on Evidence-based Nursing·Maureen DobbinsAnita Kothari
May 4, 2010·Healthcare Policy = Politiques De Santé·UNKNOWN Canadian Health Services Research Foundation
Jul 21, 2010·Annals of Family Medicine·Daniel R LongoJohn N Clore
Jul 27, 2011·BMC Health Services Research·Anita KothariShannon Sibbald
Aug 20, 2011·BMC Health Services Research·Anita R KothariMechthild Meyer
Dec 20, 2011·Journal of the Royal Society of Medicine·Zoë Slote MorrisJonathan Grant

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Citations

Feb 2, 2017·Healthcare·Carmen JulianiWilza Spiri
Mar 31, 2019·International Journal of Environmental Research and Public Health·Ion Popa, Simona Cătălina Ștefan
May 19, 2020·Nurse Education Today·Kathlynn Northrup-SnyderMichelle A Ross

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