An Environmental Scan of Virtual "Walk-In" Clinics in Canada: Comparative Study.

Journal of Medical Internet Research
Spencer MatthewmanLindsay Hedden

Abstract

Canada has been slow to implement virtual care relative to other countries. However, in recent years, the availability of on-demand, "walk-in" virtual clinics has increased, with the COVID-19 pandemic contributing to the increased demand and provision of virtual care nationwide. Although virtual care facilitates access to physicians while maintaining physical distancing, there are concerns regarding the continuity and quality of care as well as equitable access. There is a paucity of research documenting the availability of virtual care in Canada, thus hampering the efforts to evaluate the impacts of its relatively rapid emergence on the broader health care system and on individual health. We conducted a national environmental scan to determine the availability and scope of virtual walk-in clinics, cataloging the services they offer and whether they are operating through public or private payment. We developed a power term and implemented a structured Google search to identify relevant clinics. From each clinic meeting our inclusion criteria, we abstracted data on the payment model, region of operation, services offered, and continuity of care. We compared clinics operating under different payment models using Fisher exact test...Continue Reading

References

Jan 31, 2016·BMJ Open·Trisha GreenhalghJoanne Morris
Apr 8, 2018·Journal of Medical Internet Research·Trisha GreenhalghIsabel Hodkinson
Jun 7, 2019·BMJ : British Medical Journal·David Oliver
Sep 19, 2019·CMAJ : Canadian Medical Association Journal = Journal De L'Association Medicale Canadienne·Wendy Glauser
Jul 20, 2020·International Journal of Medical Informatics·L T KelleyO Bhattacharyya
Jul 21, 2020·Healthcare Management Forum·Lorian Hardcastle, Ubaka Ogbogu

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