An exploration of usability issues in telecare monitoring systems and possible solutions: a systematic literature review

Disability and Rehabilitation. Assistive Technology
Nazish SaeedPouria Khosravi

Abstract

Background: The idea of product usability has been discussed in several research areas including product research and development. Usability, in telecare monitoring systems, determines how much the system is effective and efficient for the telecare users. Usability has been considered an important factor in the acceptance of telecare monitoring systems by individuals who encounter challenges in the use of such systems and who possess a limited knowledge of their use.Objectives: The purpose of this study is to explore the relevant usability issues and identify possible solutions to improve the usability of telecare monitoring systems.Method: The study is based on eight research questions and to find the answers to those research questions, a systematic literature is performed.Results: The research findings highlight various usability issues, including the complexity of the interface, difficulty in reading the text, and insufficient provision of instructions. These studies have also suggested solutions to enhance the usability of systems, including development of the technical skills of users, explanations of usability evaluation techniques for telecare monitoring systems, and engaging the appropriate users during the development...Continue Reading

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Citations

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