An exploratory study of the application of mindsight in email communication

Heliyon
Suzannah OgwuColin Goodlet

Abstract

Email communication is a type of virtual communication with specific characteristics: - it is a form of written communication; it is asynchronous, i.e. not occurring at the same time for the sender and recipients. Email does not include face to face communication and thus the capacity to develop a sense of connection, shared knowledge and trust are distorted due to the lack of interpersonal cues and may become a problem. Communication is a process where one mind affects another, and it is through the process of communication that individuals develop shared perceptions and coordinate their behaviours. This implies creating social worlds rather than disseminating information between people. The fact that communication is not a mere means of disseminating information but also a means of developing social entities for co-creation of understanding requires that individuals approach communication with a sense of awareness of themselves and others. In this article the theory of Mindsight is proposed as an approach of mindful observation of the act of communication resulting in deeper awareness, reflection and potential impact on behaviour. Although Mindsight has been extensively used in addressing self-awareness and communication in r...Continue Reading

Software Mentioned

Mindsight Utility for
MUVC
Skype
NVIVO
Mindsight

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