An integrative review on conflict management styles among nursing professionals: implications for nursing management

Journal of Nursing Management
Leodoro J LabragueDenise M McEnroe-Petitte

Abstract

To critically appraise and synthesize empirical studies that examined conflict-management styles used by nursing professionals when dealing with conflict. Conflict is an organisational issue not new to the nursing profession. Despite the increasing research interest on this topic, no studies had been conducted to appraise and summarize evidence that examined conflict-management styles in nursing professionals. An integrative review method was used to analyse the findings. The primary databases used to access articles published from 2000 onwards were CINAHL, Medline, Psych Info, ERIC, Embase and SCOPUS. The search words and MeSH terms included: conflict, management, nursing, nurse manager, nurse, style, and strategy. Twenty-five studies met the inclusion criteria. Integration was the most frequent style employed by nursing professionals when dealing and managing conflict, followed by accommodation. Avoiding and competing were found to be the least frequently used styles. Mixed and conflicting results were obtained when nurses' demographic variables were considered. Studies are needed to examine how organisational and interpersonal factors influence nurses' choice of style for handling conflicts. Findings demonstrated that nursin...Continue Reading

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Sep 25, 2017·Nurse Education Today·Leodoro J Labrague, Denise M McEnroe-Petitte

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Citations

Oct 29, 2020·Revista gaúcha de enfermagem·Bruna Pires MadridCecília Helena Glanzner
Mar 30, 2021·Journal of Environmental and Public Health·Ahmad Kalateh SadatiKamran Bagheri Lankarani
Dec 16, 2021·Nursing Open·Barbara Delak, Klemen Širok

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