Assessment of satisfaction with care and decision-making among English and Spanish-speaking family members of neuroscience ICU patients

Applied Nursing Research : ANR
Thomas HagertyCristina Falo

Abstract

Patients' and family members' experiences of hospital care are important indicators of quality. "Black, Asian, and Hispanic patients are more at risk than White patients for decreased satisfaction with care." In addition, of any of these groups, Hispanic patients were most likely to report a lack of patient-centered care. In the intensive care setting, (ICU) previous research has indicated that the needs and satisfaction of family members of neurological ICU patients are different from those of family members of other types of ICU patients. The purpose of this study was to determine if there were any differences between English-speaking and Spanish-speaking family members of patients in a neurological ICU. This study was a single center prospective study conducted over a 10-month period from April 2013 to February 2014 in the 18-bed neuroscience ICU of a large, urban, academic medical center. The Family Satisfaction with ICU (FS-ICU) questionnaire was used; it provides an overall score and has two factors: satisfaction with care and satisfaction with decision-making. There was no statistical significance between the two groups in overall satisfaction or in satisfaction with care, however Spanish-speakers (n=22) were significant...Continue Reading

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Jan 8, 2019·Health Services Research·Denise D QuigleySteven C Martino
Oct 25, 2020·Enfermería intensiva·M D Guerra-Martín, P González-Fernández
Feb 25, 2021·ANS. Advances in Nursing Science·Cristobal Padilla FortunattiCindy L Munro

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