Building a Culture of Continuous Quality Improvement in an Academic Radiology Department

Journal of the American College of Radiology : JACR
Gregory L Katzman, David M Paushter

Abstract

As we enter a new era of health care in the United States, radiologists must be adequately prepared to prove, and continually improve, our value to our customers. This goal can be achieved in large part by providing high-quality services. Although quality efforts on the national and international levels provide a framework for improving radiologic quality, some of the greatest opportunities for quality improvement can be found at the departmental level, through the implementation of total quality management programs. Establishing such a program requires not only strong leadership and employee engagement, but also a firm understanding of the multiple total quality management tools and continuous quality improvement strategies available. In this article, we discuss key tools and strategies required to build a culture of continuous quality improvement in an academic department, based on our experience.

References

Sep 10, 2003·The American Journal of Geriatric Cardiology·Dorothy S CheungBrian F Gage
Apr 7, 2007·Journal of the American College of Radiology : JACR·Lawrence S Lau
Mar 20, 2010·Journal of Vascular and Interventional Radiology : JVIR·Joseph R SteeleJohn F Cardella
Jun 30, 2012·Radiographics : a Review Publication of the Radiological Society of North America, Inc·Eric P TammCathy Modaro
Nov 6, 2012·Journal of the American College of Radiology : JACR·Theresa Kouo

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Citations

Sep 9, 2021·Journal of Healthcare Management / American College of Healthcare Executives·Dmitry KhodyakovM Susan Ridgely

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