Can Clinical Empathy Be Communicated by Text Message? A Case Report.

Telemedicine Journal and E-health : the Official Journal of the American Telemedicine Association
Clement J Bottino, Karishma Manji

Abstract

This case report examines a text message communication between a pediatric primary care provider and the mother of a medically complex child for indicators of clinical empathy. First, some clinical background information is provided; second, indicators of clinical empathy are evaluated using a validated instrument; and third, some benefits, limitations, and future directions informed by the case are discussed.

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Citations

Jan 12, 2022·Seminars in Neurology·Michael J Young

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