PMID: 20654285Jul 27, 2010Paper

Can patient satisfaction change over time?

Ugeskrift for laeger
Erik RiiskjaerPoul-Erik Kofoed

Abstract

Though use of repeated generic measurements of patient satisfaction is increasing, we have limited knowledge of how results change over time. The present study focused on systematic changes of inpatients' satisfaction both at high and low organizational levels, and addressed the question of whether there is an association to occupancy rates, acute rates and local leaders' evaluation of the concept for monitoring patient satisfaction. During the period from 1999 to 2006, the County of Aarhus carried out detailed patient satisfaction surveys over four periods in eight somatic hospitals. The 71 wards participating in the first three periods were included. Organizational data were drawn from a management information system. A questionnaire to heads of department and hospital was used to evaluate the concept after each period. At county level there was no significant development in satisfaction during the period. However, the wards with the lowest evaluations from the first round experienced significant and persisting improvements over the next two periods. The wards which experienced significant improvements were characterised by having few acute patients. The study shows that patient satisfaction can change over time. There seems ...Continue Reading

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.

Related Papers

Journal of Perianesthesia Nursing : Official Journal of the American Society of PeriAnesthesia Nurses
Jo Manion
Trustee : the Journal for Hospital Governing Boards
K M Fenner, M A Basford
Maryland State Medical Journal
J E Carson, K Gorwitz
Medsurg Nursing : Official Journal of the Academy of Medical-Surgical Nurses
J Gruber-May
© 2021 Meta ULC. All rights reserved