Clinical communication patterns of veterinary practitioners during dairy herd health and production management farm visits

Journal of Dairy Science
Caroline RitterH W Barkema

Abstract

Effective communication with clients is an important skill for veterinary practitioners and is linked to clients' satisfaction with the consultancy and adherence to medical advice. Detailed description of veterinary communication styles in companion animal contexts has added to the communication knowledge base and informed veterinary curricula and postgraduate education programs. The objective here was to describe veterinary practitioners' communication patterns during dairy herd health and production management farm visits. Fourteen veterinarians in Alberta and Ontario, Canada, were provided with action cameras (Hero3 black edition; GoPro Inc., San Mateo, CA) and recorded 3 to 7 farm visits each. The resulting 70 audio-video recordings were analyzed using the Roter Interaction Analysis System. Additionally, demographic variables were obtained from study participants to investigate associations of these variables with communication patterns. Intraclass correlation coefficients were calculated for communication units, and multilevel negative binomial regression was used to compare communication patterns between demographic groups. Additionally, the relationship-centeredness of interactions was evaluated and compared between grou...Continue Reading

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Citations

May 20, 2020·Animal : an International Journal of Animal Bioscience·C SvenssonH Wickström
May 1, 2020·Animal : an International Journal of Animal Bioscience·A H StygarJ K Niemi
Sep 10, 2021·Journal of Veterinary Medical Education·Marlyn H RomeroJorge Alberto Sánchez
Oct 19, 2021·Frontiers in Veterinary Science·James John BrocketHelen Mary Higgins
Dec 10, 2021·The Journal of Dairy Research·Menno Holzhauer, Ryan J van Egmond
Dec 14, 2021·Frontiers in Veterinary Science·Karolina Brunius EnlundAnn Pettersson

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