Collaboration to improve services for the uninsured: exploring the concept of health navigators as interorganizational integrators

Health Care Management Review
Christy Harris LemakElizabeth E Goodrick

Abstract

This study examines one specific type of collaboration activity in a community health collaborative. The focus of the research is the operations level where services are coordinated, patients are referred, and access may be improved for vulnerable populations. Using a case study approach, we examine the creation of a new interorganizational role, the "health navigator" in the Miami-Dade Community Access Program. Drawing on traditional theoretical perspectives on coordination, we present the health navigator as an "integrator" among a complex set of safety net providers and public health insurance programs.

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Citations

Sep 10, 2008·Cancer·Kristen J WellsUNKNOWN Patient Navigation Research Program
Jan 10, 2009·Health Promotion Practice·Nora GimpelMark J DeHaven
Aug 19, 2008·Journal of Public Health Management and Practice : JPHMP·Danielle M VardaNicole Lurie
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Jan 25, 2018·Health Promotion Practice·Abby M LohrScott C Carvajal
Jun 16, 2009·Family & Community Health·Lisa M Vaughn

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