Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave: A questionnaire study

Intensive & Critical Care Nursing : the Official Journal of the British Association of Critical Care Nurses
Peter VermeirDirk Vogelaers

Abstract

To investigate the relationship between communication and job satisfaction and their association with intention to leave and burnout among intensive care unit nurses. A multicentre questionnaire study. Intensive care nurses (n = 303) from three Flemish hospitals. Communication satisfaction assessed by the Communication Satisfaction Questionnaire, intention to leave through the Turnover Intention Scale (from the Questionnaire for the Perception and Assessment of Labour) and burnout by the Maslach Burnout Inventory. Job satisfaction was measured by a visual analogue scale. Average job satisfaction was 7.66 ± 1.34/10. Nurses were most satisfied about 'Communication with supervisor' (68.46%), and most dissatisfied about 'Organisational perspectives' (34.12%). Turnover intention was low among 49.5% (150/290) and high among 6.6% (20/290). Three percent (9/299) of intensive care nurses were at risk for burnout. All dimensions of communication satisfaction were moderately associated with job satisfaction, intention to leave and burnout. This study demonstrated high levels of communication and job satisfaction in a sample of nurses in Flanders. Intention to leave and burnout prevalence were low. To a certain extent, communication satisf...Continue Reading

Citations

Mar 8, 2019·AACN Advanced Critical Care·Francino Azevedo FilhoJeannie P Cimiotti
Apr 17, 2020·Journal of Clinical Nursing·Zainab AmbaniEileen T Lake
Oct 28, 2019·Journal of Gerontological Nursing·Jane H-C Tang, Pamela Hudson
Sep 2, 2020·American Journal of Critical Care : an Official Publication, American Association of Critical-Care Nurses·Lakshmana SwamySeppo Rinne
Dec 17, 2020·Scandinavian Journal of Caring Sciences·Othman A AlfuqahaEyad M Assaf
Sep 12, 2020·Journal of Perianesthesia Nursing : Official Journal of the American Society of PeriAnesthesia Nurses·Jebog YooJuyeon Oh
Apr 2, 2021·Journal of Nursing Management·Karen R FowlerAngela Lucero
Apr 16, 2021·Journal of Public Health Research·Linda Wieke NoviyantiTita Sefti Sudartya
May 1, 2021·International Journal of Environmental Research and Public Health·Adriano Friganović, Polona Selič
Apr 21, 2021·Intensive & Critical Care Nursing : the Official Journal of the British Association of Critical Care Nurses·Arnaud BruyneelMagali Pirson
Jul 15, 2021·Nursing in Critical Care·Guoilian XuXiaohua Wu

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