Computational Psychometrics in Communication and Implications in Decision Making

Computational and Mathematical Methods in Medicine
Pietro CipressoGiuseppe Riva

Abstract

Recent investigations emphasized the role of communication features on behavioral trust and reciprocity in economic decision making but no studies have been focused on the effect of communication on affective states in such a context. Thanks to advanced methods of computational psychometrics, in this study, affective states were deeply examined using simultaneous and synchronized recordings of gazes and psychophysiological signals in 28 female students during an investment game. Results showed that participants experienced different affective states according to the type of communication (personal versus impersonal). In particular, participants involved in personal communication felt more relaxed than participants involved in impersonal communication. Moreover, personal communication influenced reciprocity and participants' perceptions about trust and reciprocity. Findings were interpreted in the light of the Arousal/Valence Model and self-disclosure process.

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Citations

Sep 2, 2017·Frontiers in Psychology·Pietro CipressoGiuseppe Riva
Nov 24, 2016·Frontiers in Psychology·Pietro Cipresso, Giuseppe Riva
Sep 9, 2019··Stefan SchneegassTamara Mantz

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Methods Mentioned

BETA
biosensors

Software Mentioned

Matlab
Tobii
ProComp
EMG
Biograph Infiniti
Studio
CS
SPSS

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