PMID: 2511945Oct 21, 1989Paper

Consultations in general practice: a comparison of patients' and doctors' satisfaction

BMJ : British Medical Journal
A RashidR Mann

Abstract

To provide an objective means of assessing patients' and doctors' satisfaction with a consultation. Questionnaire study of patients and general practitioners after consultations. Urban general practice. 250 Patients attending consecutive consultations conducted by five general practitioners. Identification of deficiencies within a consultation as perceived by both doctors and patients. The doctor's and patient's questionnaires for each consultation were matched and the results analysed on a group basis. The response rate for individual questions was high (81-89%). The doctors and patients significantly disagreed about the doctors' ability to assess and put patients at ease, to offer explanations and advice on treatment, and to allow expression of emotional feelings and about the overall benefit that the patients gained from the consultation. In all cases of disagreement the doctor had a more negative view of the consultation than the patient. The results of giving structured questionnaires on consultations to both patients and doctors could be a useful teaching tool for established doctors or those in training to improve the quality and sensitivity of care they provide.

References

Feb 1, 1975·British Medical Journal·P R Kaim-Caudle, G N Marsh
Mar 19, 1988·British Medical Journal·M J BollamM Modell

❮ Previous
Next ❯

Citations

Jun 14, 2013·Supportive Care in Cancer : Official Journal of the Multinational Association of Supportive Care in Cancer·Danièle RobergeDjamal Berbiche
Sep 1, 1994·Social Science & Medicine·J R Lewis
Jan 1, 1994·Social Science & Medicine·M WensingA Smits
Apr 8, 2000·International Journal of Nursing Studies·A RichardsD A Richards
Jan 1, 1997·Eye·B EdmundsA R Elkington
Mar 12, 2011·Human Reproduction·J W M AartsJ A M Kremer
Dec 9, 1989·BMJ : British Medical Journal·L Cornwall
Apr 13, 1991·BMJ : British Medical Journal·R Fitzpatrick
Dec 7, 2002·Quality & Safety in Health Care·H P JungR Grol
Nov 4, 1994·Quality in Health Care : QHC·A HopkinsJ Neuberger
Jun 11, 2003·Journal of General Internal Medicine·Jozien M BensingRobert L Hulsman
Nov 30, 2004·Journal of General Internal Medicine·Linda C ZandbeltHanneke C J M de Haes
Nov 11, 1999·Scandinavian Journal of Primary Health Care·C R FagerbergN K Rasmussen
Jan 30, 2009·Kidney International·Cathie A Lane, Mark A Brown
Nov 18, 2010·Contact Lens & Anterior Eye : the Journal of the British Contact Lens Association·William ReindelMohinder Merchea
Jun 24, 2008·Journal of Surgical Education·Andrew S ResnickJon B Morris
Apr 27, 2010·Special Care in Dentistry : Official Publication of the American Association of Hospital Dentists, the Academy of Dentistry for the Handicapped, and the American Society for Geriatric Dentistry·Neeta T PrabhuN M Girdler
Dec 1, 1994·Scandinavian Journal of Primary Health Care·S O Andersson, B Mattsson
Aug 6, 2004·Health and Quality of Life Outcomes·Isabelle GasquetBruno Falissard
Sep 27, 2005·European Journal of Cancer : Official Journal for European Organization for Research and Treatment of Cancer (EORTC) [and] European Association for Cancer Research (EACR)·A BrédartUNKNOWN European Organisation for Research and Treatment of Cancer Quality of Life Group and Quality of Life Unit
Jun 8, 2001·São Paulo Medical Journal = Revista Paulista De Medicina·L Y KiyoharaJ E Vieira
Dec 4, 1992·Medical Care Review·W F KoehlerJ E Swan
Aug 31, 2010·Evaluation & the Health Professions·Oliver HirschNorbert Donner-Banzhoff
Sep 19, 2001·Health & Social Care in the Community·Cathy Shipman, Jeremy Dale
Feb 18, 2005·Child: Care, Health and Development·J E EhiriM B Ikpeme
Jun 19, 1993·BMJ : British Medical Journal·R L GibbinsP Brimble
Jan 13, 1998·Journal of Epidemiology and Community Health·I P Donald
Jan 5, 1991·BMJ : British Medical Journal·D R Kelly, T S Murray
Jul 20, 1991·BMJ : British Medical Journal·M Dornan, M Pringle
Jul 27, 1991·BMJ : British Medical Journal·D Baker, R Klein
Mar 31, 1990·BMJ : British Medical Journal·J Wilton
Mar 31, 1990·BMJ : British Medical Journal·J W Chisholm
Sep 8, 1990·BMJ : British Medical Journal·L Ridsdale

❮ Previous
Next ❯

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.

Related Papers

Special Care in Dentistry : Official Publication of the American Association of Hospital Dentists, the Academy of Dentistry for the Handicapped, and the American Society for Geriatric Dentistry
Neeta T PrabhuN M Girdler
BMJ : British Medical Journal
M Pringle
© 2022 Meta ULC. All rights reserved