PMID: 8970861Dec 1, 1996Paper

Coordination of care: effects on the continuity and quality of care

International Journal of Nursing Studies
T van AchterbergH Philipsen

Abstract

Chronically ill elderly clients in three communities in the Netherlands were provided with the services of care coordinators. Two studies were performed to evaluate the effects of this intervention. A study among 38 coordinators addressed the effects on the continuity of care. A second study among 72 elderly clients addressed the effects on client satisfaction. While the study among coordinators clearly revealed effects on continuity (especially for interpersonal continuity), hardly any effects on satisfaction with care were reported by clients. Therefore, the appointment of care coordinators seems valuable when aimed at increasing continuity, but other interventions can be more appropriate for the improvement of client care.

Citations

Jul 20, 2000·Patient Education and Counseling·F W SmeenkH F Crebolder
Nov 3, 2011·Family Practice·Annemarie A UijenWil J H M van den Bosch
Feb 24, 2005·Journal of Clinical Nursing·Ingalill Rahm Hallberg, Jimmie Kristensson
Oct 25, 2007·Health & Social Care in the Community·Penny SargentRuth Boaden
Jun 8, 2006·Scandinavian Journal of Caring Sciences·Julia CrillyMarianne Wallis
Apr 23, 2010·Scandinavian Journal of Caring Sciences·Jimmie KristenssonIngalill R Hallberg
Apr 26, 2016·Health & Social Care in the Community·Kristina WesterbergSara Josefsson
Jun 26, 2021·The Patient·Debbie VermondDorien Zwart

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