Critical features of a curriculum in health care quality and resource management

QRB. Quality Review Bulletin
D K NormanB J Hornsby

Abstract

In response to mounting demands for quality and accountability in health care, a science of health care quality and resource management (QRM) has evolved, but too slowly and without the academic base needed to prepare practitioners to assume new roles and fulfill requirements to regulate their practice. To develop such a base, The University of Houston and The University of Texas Health Science Center sponsored a needs assessment survey to identify areas of knowledge and skills to be included in a master's degree curriculum in QRM. The study used a three-cycle Focus Delphi technique to secure experts' refinement of the survey instrument and consensus among participants, who included practitioner-members of the National Association of Quality Assurance Professionals (NAQAP), of health care administration educational program directors, and hospital administrators. Starting with a listing based on a competency outline obtained from NAQAP, the study identified critical learning needs and elaborated a framework with 12 broad categories and 108 specific knowledge and skill areas.

References

Jan 1, 1989·Quality Assurance in Health Care : the Official Journal of the International Society for Quality Assurance in Health Care

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Citations

Dec 9, 1993·Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality·C F Sposato

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