Development and implementation of a telephone medication therapy management program for Medicare beneficiaries

American Journal of Health-system Pharmacy : AJHP : Official Journal of the American Society of Health-System Pharmacists
Leticia R MoczygembaPaul J Godley

Abstract

A pharmacist-provided telephone medication therapy management (MTM) program for Medicare beneficiaries is discussed. The Medicare Modernization Act of 2003 requires the provision of MTM to eligible beneficiaries. Using an MTM framework as a guide, Scott & White Health Plan (SWHP), a regional Medicare Part D plan, developed and implemented a pharmacist-provided telephone MTM service for Medicare beneficiaries. A clinical pharmacist, practicing pharmacists, and physicians at SWHP were responsible for developing the MTM program. The MTM coordinator, who was also a pharmacist, worked with an information systems programmer to develop a custom-built database to support the documentation needs. Patients who were identified by SWHP as eligible to receive MTM services were mailed an MTM program information brochure each quarter. The brochure, which was sent out in two-week increments to manage the call volume, described the program and invited patients to participate. Interested patients were instructed to call SWHP to enroll in the MTM program. The medication therapy review, a core component of MTM, consisted of two steps: preassessment and assessment. Problems identified during the preassessment were confirmed or disproved, and during...Continue Reading

References

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Citations

Mar 28, 2009·Drugs·Annette N PellegrinoDaniel R Touchette
Mar 13, 2014·Telemedicine Journal and E-health : the Official Journal of the American Telemedicine Association·Jayashri SankaranarayananLisa M Moffett
Dec 12, 2012·Journal of the American Pharmacists Association : JAPhA·Leticia R MoczygembaEvelyn R Gabrillo
May 11, 2011·Journal of the American Pharmacists Association : JAPhA·Song Hee HongShelley White-Means
Jun 1, 2010·Research in Social & Administrative Pharmacy : RSAP·Leticia R MoczygembaMichael Johnsrud
Nov 12, 2015·Pharmacogenomics·Susanne B HagaNancy M Allen LaPointe
Jun 2, 2016·Journal of Diabetes Research·Shamala AyaduraiSiti Norlina Md Said
Jun 7, 2016·Academic Emergency Medicine : Official Journal of the Society for Academic Emergency Medicine·Patrick M CarterRebecca M Cunningham
Apr 2, 2009·The Annals of Pharmacotherapy·Vanita K PindoliaFadwa Gillanders
Aug 11, 2017·The International Journal of Pharmacy Practice·Samuel R A E SousaDjenane Ramalho de Oliveira
Jan 16, 2010·International Journal of Mental Health Nursing·Richard GrayChristoph Abderhalden

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