Development of a Web-Based Health Care Intervention for Patients With Heart Disease: Lessons Learned From a Participatory Design Study

JMIR Research Protocols
Birgitte NoergaardSusanne S Pedersen

Abstract

The use of telemedicine technologies in health care has increased substantially, together with a growing interest in participatory design methods when developing telemedicine approaches. We present lessons learned from a case study involving patients with heart disease and health care professionals in the development of a personalized Web-based health care intervention. We used a participatory design approach inspired by the method for feasibility studies in software development. We collected qualitative data using multiple methods in 3 workshops and analyzed the data using thematic analysis. Participants were 7 patients with diagnosis of heart disease, 2 nurses, 1 physician, 2 systems architects, 3 moderators, and 3 observers. We present findings in 2 parts. (1) Outcomes of the participatory design process: users gave valuable feedback on ease of use of the platforms' tracking tools, platform design, terminology, and insights into patients' monitoring needs, information and communication technologies skills, and preferences for self-management tools. (2) Experiences from the participatory design process: patients and health care professionals contributed different perspectives, with the patients using an experience-based appro...Continue Reading

References

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Citations

Feb 14, 2018·International Journal of Environmental Research and Public Health·Pernille Ravn JakobsenJane Clemensen
Jan 21, 2020·JMIR Formative Research·Linn Nathalie StømeKari J Kværner
Apr 28, 2020·Journal of Medical Internet Research·Pieter VandekerckhoveAntoinette A de Bont
Jun 11, 2020·Journal of Medical Internet Research·Pieter VandekerckhoveMarleen de Mul

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