PMID: 11904249Mar 21, 2002Paper

Different lenses, improved outcomes: a new approach to the analysis and design of healthcare information systems

International Journal of Medical Informatics
Judith A Effken

Abstract

Healthcare systems are complex sociotechnical systems in which many information system innovations fail because of problems in planning or design. One of the reasons for this is that traditional analysis methods were designed for stable, relatively simple systems and single users. New analytical approaches are needed that can encompass the complexity of changing systems and multiple, interacting users. The author suggests that integrating two seemingly disparate approaches may be helpful in achieving successful designs for the complexities of healthcare systems. The first is derived from Carper's four ways of knowing; the second is Cognitive Work Analysis (CWA). The utility of the approach is demonstrated via a case study.

References

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Citations

Aug 12, 2003·International Journal of Medical Informatics·Sebastian GardeRalf Herold
Jan 22, 2009·Nursing Management·Marge Benham-Hutchins
Mar 23, 2010·The Journal of Nursing Administration·Judith A EffkenYa-Chuan Hsu
Oct 19, 2002·Journal of the American Medical Informatics Association : JAMIA·Judith A Effken, Barbara Carty
May 6, 2010·Journal of the American Medical Informatics Association : JAMIA·Karen Dunn LopezMary F Kanak
Nov 14, 2012·International Journal of Medical Informatics·Kathrin Cresswell, Aziz Sheikh
Jan 19, 2010·International Journal of Medical Informatics·Marge M Benham-Hutchins, Judith A Effken
Jul 11, 2006·International Journal of Medical Informatics·Craig E KuziemskyFrancis Lau
Aug 16, 2005·International Journal of Medical Informatics·Leanne M Currie
Sep 17, 2011·International Journal of Medical Informatics·Y Batu SalmanPatrick E Patterson
Mar 26, 2015·International Journal of Medical Informatics·Anandhi Vivekanandan Dhukaram, Chris Baber
Jan 1, 2011·IIE Transactions on Healthcare Systems Engineering·Pascale CarayonVanina Mollo
Aug 12, 2003·AACN Clinical Issues·Nancy Staggers
Jul 3, 2019·Journal of the American Medical Informatics Association : JAMIA·Jessica M RayEdward R Melnick
Mar 3, 2004·Computers, Informatics, Nursing : CIN·Judith A Effken
Sep 6, 2019·Cognition, Technology & Work·Abigail WooldridgeAyse P Gurses
Oct 23, 2013·Computers, Informatics, Nursing : CIN·Bryan A Wilbanks

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