Difficult physician-patient encounters

Internal Medicine Journal
K J Breen, P B Greenberg

Abstract

Consultant physicians encounter patients, and families and carers of patients, who leave us feeling helpless, frustrated, irritated and even angry. There are limited opportunities for trainees and physicians to discuss how to recognize, manage, learn from and prevent these difficult physician-patient encounters. This paper addresses factors, including physician factors, that may contribute to making encounters difficult, categorizes the types of difficult encounters and provides generic and specific suggestions (based in part on published literature and in part on our personal experience) about prevention and management of many of them.

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Citations

Feb 12, 2013·Journal of the American Academy of Dermatology·Tien V NguyenNeil S Prose
Jun 12, 2013·Internal Medicine Journal·J CarmodyE Marchetti
Aug 12, 2014·Journal of Marital and Family Therapy·Barbara Couden Hernandez, Tamara L Thomas
May 17, 2018·Southern Medical Journal·Yelena Burklin, Daniel P Hunt
Apr 6, 2013·International Journal of Palliative Nursing·Eileen O'GradyCarole Fabby
Jun 11, 2019·British Journal of Hospital Medicine·Anna UridgeSimon Broadley
Mar 12, 2017·Journal of Clinical Psychology in Medical Settings·William N Robiner, Megan L Petrik

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