Dispensing doctor practices and community pharmacies: exploring the quality of pharmaceutical services

Primary Health Care Research & Development
Marjorie C WeissKaren Rodham

Abstract

This research sought (a) to investigate the similarities and differences in how pharmaceutical services are provided by community pharmacies (CPs) and dispensing doctor practices (DPs) and (b) to identify the issues relevant to determining the quality of pharmaceutical services in these settings. UK pharmaceutical services, including dispensing prescriptions and public health advice, can be provided from both (CP) and, in rural areas, (DP). While there is much similarity between CPs and DPs in the types of services provided, there is also the potential for variation in service quality across settings. A postal questionnaire of DPs and CPs in South West England was conducted to provide a descriptive overview of pharmaceutical services across the settings. A subsection of questionnaire respondent sites were selected to take part in case studies, which involved documentary analyses, observation and staff interviews. Survey response was 39% for CPs (52/134) and 48% (31/64) for DPs. There were three CP and four DP case study sites, with 17 staff interviews. More pharmacies than practices were open at the weekend and they had more staff trained above NVQ level 2. Both doctors and pharmacists saw themselves as medicines experts, as be...Continue Reading

References

Feb 17, 1998·Social Science & Medicine·L Gilbert
Mar 25, 2008·Journal of Clinical Epidemiology·Arash RashidianIan Russell
Jan 10, 2009·Journal of Evaluation in Clinical Practice·Gerry Armitage
May 13, 2010·Advances in Health Sciences Education : Theory and Practice·K Lynette JamesCate Whittlesea
Sep 3, 2010·Journal of Evaluation in Clinical Practice·Gerry ArmitageJohn Wright

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Citations

Mar 5, 2016·The International Journal of Pharmacy Practice·Elisabeth GreyMarjorie C Weiss
Jul 3, 2019·The International Journal of Pharmacy Practice·Nour Alhusein, Margaret C Watson
Dec 2, 2020·The British Journal of General Practice : the Journal of the Royal College of General Practitioners·Mayam Gomez-CanoChristopher E Clark
Feb 26, 2021·Journal of Pharmaceutical Policy and Practice·Mei Mei TewKhairul Nizam Abdul Maulad

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