Education Resource Nurse: Engaging Clinical Nurses to Enhance the Patient Experience.

Nursing Administration Quarterly
Lisa M Derrick, Kara Mangold

Abstract

It is challenging to implement a hospital discharge process that effectively prepares patients for success at home, especially when self-care needs are immense. This article describes a disruptive model that leverages nurse autonomy on an acute care medical-surgical hospital unit. The integration of an education resource nurse within existing resources is showing positive gains in 30-day readmission rates and specific patient experience metrics. The continued success of this newly created role is dependent on an adaptive capacity to leverage principles of complexity leadership and to grow the role within the ever-changing health care environment.

References

Sep 21, 2006·Journal of Nursing Care Quality·Beatrice J Kalisch
Dec 5, 2014·Nursing Administration Quarterly·Tim Porter-OʼGrady
Jan 18, 2019·Journal of Clinical Nursing·Gabriella FacchinettiMaria Grazia De Marinis
Feb 3, 2019·International Journal of Health Policy and Management·Zakaria BelrhitiBruno Marchal
Feb 15, 2019·Journal for Nurses in Professional Development·Lora Walter, Meigan Robb
Mar 7, 2019·Nursing Administration Quarterly·John R BowlesSharon Pappas

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Citations

Jul 7, 2020·BMC Nursing·Kyriakos TheodoridisGunilla Borglin

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