Emotional intelligence and stress management in Nursing professionals in a hospital emergency department

Enfermería clínica
Tatiana Nespereira-Campuzano, Miriam Vázquez-Campo

Abstract

To determine stress levels and to identify if there is a relationship between emotional intelligence and work stress in nurses and healthcare assistants of the Emergency Department. Observational, descriptive and cross-sectional study with a quantitative approach. The population were nurses and healthcare assistants of the Emergency Department of the University Hospital of Ourense. The data were collected between January and May 2016. The tool used was a validated, anonymous, and self-administered questionnaire that included the Trait Meta-Mood Scale and Moreno's Brief Burnout Questionnaire. The study was approved by the Clinical Research Ethics Committee of Galicia. Descriptive and association analyses were performed using the SPSS 15.0 statistics program. A total of 60 professionals participated, of whom 36 were qualified nurses and 24 were auxiliary nurses. The response rate was 68.1%. The results showed a deficiency in emotional care, with a score of 22.87, while emotional clarity and reparation of emotions were situated within normal levels, with values of 26.42 and 26.60, respectively. The burnout levels of the sample were medium-high. The mean score in the depersonalisation dimension was 8.05, whereas emotional fatigue o...Continue Reading

Citations

Jan 9, 2019·British Journal of Nursing : BJN·Karmila Qarima IsaHanif Abdul Rahman
May 30, 2020·International Journal of Environmental Research and Public Health·Ana Fernandez-AraqueClara Torres-Ortega
Nov 18, 2020·Healthcare·Ana Belén Barragán MartínJosé Jesús Gázquez Linares
Jun 3, 2021·Healthcare·Noelia Miguez-TorresCristina Reche-García
Nov 4, 2020·Enfermería intensiva·P Ordoñez-RufatS Videla-Ces
Aug 2, 2021·Enfermería Intensiva·P Ordoñez-RufatS Videla-Ces
Nov 2, 2021·British Journal of Nursing : BJN·Majeda A Al-Ruzzieh, Omar Ayaad

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