Emotional intelligence of dental students and patient satisfaction

European Journal of Dental Education : Official Journal of the Association for Dental Education in Europe
S AzimiN Khoei

Abstract

The objective of this study was to determine the degree of correlation between emotional intelligence of dental students, patient satisfaction and related factors. A total of 123 senior students and their patients participated in the study. Students completed the 133 item Bar-On Standardised Emotional Quotient Inventory (EQI) and patients completed a seven item satisfaction questionnaire. The mean score for EI of female students was 442 and 462 for male students, for an overall average score of 452 for all dental students. Male students significantly scored higher in stress control (P = 0.0), general mood (P = 0.011) and intrapersonal scales (P = 0.024). There was a statistically significant relationship between student gender and average EI score (P = 0.007). Married students scored higher in adaptability (P = 0.019) and general mood scales (P = 0.039). Significant relationships existed between students' gender (P = 0.009), level of patient education (P = 0.0) and patient satisfaction levels. Not recording a significant relationship for the interpersonal scale (r = 0.134), there was a significant relationship amongst intrapersonal, stress control, adaptability, and general mood dimensions of the students and patient satisfacti...Continue Reading

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Citations

Jul 21, 2011·Indian Journal of Psychiatry·Abhijeet FayeRavindra Kamath
May 26, 2012·The Journal of Nursing Education·Michelle T RenaudLaurel Shepherd
Mar 11, 2016·European Journal of Dental Education : Official Journal of the Association for Dental Education in Europe·F RindlisbacherC A Ramseier
Jun 5, 2019·Medicina·María Del Mar Molero JuradoJosé Jesús Gázquez Linares
Dec 4, 2017·Journal of Dental Education·Kristan D RodriguezWilliam D Hendricson
Sep 3, 2018·Journal of Dental Education·Brian B Partido, Rachel Stafford
Feb 27, 2020·Healthcare·María Del Mar Molero JuradoMaría Del Mar Simón Márquez
Mar 4, 2014·The Journal of Clinical Pediatric Dentistry·Naser Asl AminabadiZahra Jamali
Jun 3, 2021·Dentistry Journal·Antonio M LluchLuis Giner-Tarrida

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