Employee assistance program services for intimate partner violence and client satisfaction with these services

Journal of Occupational and Environmental Medicine
Keshia M PollackJeane Ann Grisso

Abstract

To describe intimate partner violence (IPV) services available through employee assistance programs (EAPs) and determine women's satisfaction with these services. A mixed-methods study consisting of semistructured telephone interviews with 28 EAPs about IPV-related services and a national web-based survey of 1765 women regarding their interactions with EAPs when seeking IPV-related assistance. Data were collected in the fall of 2008. EAPs provide fairly extensive services to individuals experiencing IPV. Satisfaction with EAP services for IPV was significantly associated with annual income and the type of help received from the EAP, but not with type of IPV experienced. EAP representatives described challenges with accurately identifying IPV victims and women expressed concerns with confidentiality. Future efforts to enhance the ability of EAPs to respond effectively to IPV should address confidentially and strengthen how IPV-related assistance is delivered.

References

Feb 20, 2007·Journal of Interpersonal Violence·Carol Reeves, Anne M O'Leary-Kelly
May 5, 2007·American Journal of Preventive Medicine·Michael PignoneSteven M Weisman
May 30, 2007·American Journal of Preventive Medicine·Phaedra S CorsoTed R Miller
Oct 4, 2008·Science·Jennifer A Whitson, Adam D Galinsky
Mar 10, 2010·Journal of Women's Health·Keshia M PollackJeane Ann Grisso

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Citations

Oct 4, 2011·Journal of Workplace Behavioral Health·Elizabeth L MerrickBernard McCann
May 20, 2014·Women's Health Issues : Official Publication of the Jacobs Institute of Women's Health·Nathalie DougéJennifer S McCall-Hosenfeld
Dec 17, 2014·Journal of Burn Care & Research : Official Publication of the American Burn Association·Shannon FrattaroliGordon H Damant
Nov 14, 2015·Injury Epidemiology·Shannon FrattaroliAndrea C Gielen
Sep 20, 2016·Violence and Victims·Jennifer C D MacGregorBarbara J MacQuarrie
Jul 25, 2018·Work : a Journal of Prevention, Assessment, and Rehabilitation·Joanna Kobza, Magdalena Syrkiewicz-Świtała
Apr 24, 2020·Journal of Workplace Behavioral Health·Avanti AdhiaMichelle A Williams

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