Engaging patients and family members in the evaluation of a mental health patient portal: protocol for a mixed-methods study

BMJ Open
Gillian StrudwickJohn Strauss

Abstract

Twenty per cent of Canadians will experience a mental illness in any year. Mental health patient portals have been developed to support these individuals in taking more control over their own mental health and care. This may be done through electronic access to their health records and other supportive functions like completion of online self-assessments. To date, there has been limited research into the value that these portals may provide within mental health contexts. This study will identify what value mental health patient portals may offer to patients and their family members. This study will use a mixed-methods design. Patients will complete a survey consisting of validated instruments at the time of enrolment in the portal, and at 3 and 6 months of portal use. Patient and family member focus groups will be conducted. Portal usage data will be collected to identify if there are differences in outcomes based on usage. The study will be done at Canada's largest mental health and addiction teaching hospital, and will be conducted using a patient and family-oriented research approach, engaging these important representatives in all stages of the research process. The primary data analysis for the survey portion of the study ...Continue Reading

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Citations

Jan 29, 2019·Canadian Journal of Anaesthesia = Journal Canadien D'anesthésie·Amanda van BeinumSonny Dhanani
Jun 7, 2019·Academic Psychiatry : the Journal of the American Association of Directors of Psychiatric Residency Training and the Association for Academic Psychiatry·Donald M HiltyJoel Yager
Jul 1, 2020·Informatics for Health & Social Care·Gillian StrudwickJohn Strauss

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