Evaluation of a pharmacy service helping patients to get a good start in taking their new medications for chronic diseases

Research in Social & Administrative Pharmacy : RSAP
Susanne KaaeCharlotte Rossing

Abstract

Getting a good start in taking new medications for a chronic disease constitutes a crucial step in the establishment of continuous medical treatment. Patients in this phase report problems such as concerns about their new medication, side effects and practical problems, all contributing to the risk of non-adherence. Counseling at the pharmacy counter may not be structured appropriately to address issues of potential non-adherence to new medication. For these reasons, a new pharmacy service in Denmark was developed. The service consists of a 15-min face-to-face interview and a 10-min telephone follow-up interview. The aim of study was to evaluate the new service with regard to overall patient satisfaction, knowledge, practical problems, a feeling of safety, adherence and concordance. Questionnaires were constructed using validated scales for adherence and concordance. Further, semi-structured interviews were carried out with a subset of patients to explore their experiences in more depth. Questionnaires were analyzed using IBM SPSS Statistics 19, and interviews were analyzed using meaning condensation. Patients reported improved knowledge, feelings of safety and a good start in taking the new medication due to the pharmacy servi...Continue Reading

References

Jun 4, 2004·Quality & Safety in Health Care·N BarberR Horne
Apr 26, 2005·Social Science & Medicine·Pandora PoundRona Campbell
Nov 4, 2005·The New England Journal of Medicine·Ronald J Campbell
Nov 30, 2010·Research in Social & Administrative Pharmacy : RSAP·Egbert J F LambertsRolf P van Hulten
May 12, 2015·Patient Preference and Adherence·Fabienne BoeniKurt E Hersberger

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Citations

Feb 1, 2019·Journal of Evaluation in Clinical Practice·Kérilin Stancine Santos RochaDivaldo Pereira de Lyra Júnior
Feb 7, 2020·International Journal of Clinical Pharmacy·Bjarke AbrahamsenCharlotte Rossing
Mar 27, 2020·Pharmacy : Journal of Pharmacy, Education and Practice·Mira El-SouriCharlotte Rossing

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