Evaluation of the Usability of the Immunization Information System in Brazil: A Mixed-Method Study.

Telemedicine Journal and E-health : the Official Journal of the American Telemedicine Association
Eliete Albano de Azevedo GuimarãesThiago Magela Rodrigues Dias

Abstract

Introduction: Usability is a quality attribute that can evaluate the ease of use of user interfaces, based on standards called usability heuristics. Objective: To evaluate the usability components of the Brazilian Immunization Information System (IIS), focusing on the users and their interaction and agility with the interfaces. Materials and Methods: It was a concomitant and convergent mixed-method study that used a cross-sectional design for the quantitative approach and the indirect method of heuristic evaluation for the qualitative approach. Participants were 137 nursing professionals working in vaccination rooms, who completed a structured questionnaire on standards of usability quality, and 4 specialists in information technology, who used a semistructured form to carry out a software inspection. Descriptive and inferential statistics and the heuristic inspection were used for the analyses. Results: The evaluation resulted in 10 violated heuristics and identified 14 usability problems on the 68 screens of the IIS. The system presented simple usability problems (grade 2 severity), which can be repaired, with a low correction priority. The heuristics best evaluated were error prevention (3.03 ± 0.54) and help and documentati...Continue Reading

References

Sep 4, 2014·Ciência & saúde coletiva·Valéria Conceição de OliveiraIone Carvalho Pinto
Jun 18, 2015·Cadernos de saúde pública·Ricardo Bezerra CavalcanteRichardson Machado Miranda
Jul 16, 2015·Revista de saúde pública·Ana Paula Sayuri Sato
Sep 1, 2016·Revista latino-americana de enfermagem·Lilian Regina de CarvalhoSilvia Helena Zem-Mascarenhas
Nov 22, 2016·Epidemiologia E Serviços De Saúde : Revista Do Sistema Unico De Saúde Do Brasil·Rui Moreira BrazExpedito José de Albuquerque Luna
Mar 22, 2018·Revista brasileira de enfermagem·Brener Santos SilvaEliete Albano de Azevedo Guimarães
Mar 22, 2018·Revista brasileira de enfermagem·Jéssica Rauane Teixeira MartinsSelma Maria da Fonseca Viegas
Aug 10, 2018·BMC Health Services Research·Apophia Namageyo-FunaPeter Bloland
May 17, 2019·Revista Panamericana De Salud Pública = Pan American Journal of Public Health·M Carolina Danovaro-HollidayMartha Velandia-Gonzalez

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IIS
IIS Desktop

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