Exploring the experiences of Aboriginal and Torres Strait Islander patients admitted to a metropolitan health service

Australian Health Review : a Publication of the Australian Hospital Association
Craig Wotherspoon, Cylie M Williams

Abstract

Objective There continue to be disparate health outcomes for people who are Aboriginal and Torres Strait Islander. The aim of the present study was to measure whether there were any differences in in-patient experiences between Aboriginal and Torres Strait Islander people and those without an Aboriginal or Torres Strait Islander background. Methods Random samples of people were invited to complete a survey following admission at the hospitals at Peninsula Health, Victoria, Australia. This survey was based on the Victorian Patient Satisfaction Monitor. Open-ended questions were also asked to gauge perspectives on how the services could better meet needs of Aboriginal and Torres Strait Islander patients. Results A total of 154 responses was obtained. There were differences between the two groups of participants in the following variables: respect of privacy, representation of culture, assistance with meals and access to a culturally specific worker if needed. This was reflected in thematic analysis, with three main themes identified: (1) interactions with staff; (2) the challenging environment; and (3) not just about me, but my family too. Conclusion There were systemic differences in in-patient experiences. Healthcare services h...Continue Reading

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Citations

Oct 31, 2019·BMC Health Services Research·David BanhamUNKNOWN CanDAD Aboriginal Community Reference Group and other CanDAD Investigators
Jun 16, 2019·BMC Health Services Research·David BanhamUNKNOWN CanDAD Aboriginal Community Reference Group and other CanDAD investigators
Oct 7, 2020·BMJ Open·Christine IngemannSusan Chatwood
Dec 16, 2020·International Journal for Equity in Health·Benjamin JonesReema Harrison
Aug 3, 2021·Australian Health Review : a Publication of the Australian Hospital Association·Amanda JayakodyRob Sanson-Fisher

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