Factors that impact Patient Web Portal Readiness (PWPR) among the underserved

International Journal of Medical Informatics
Priya Nambisan

Abstract

Healthcare organizations in the US are increasingly using Patient Portals as a means to provide patients with partial access to their health records and thereby comply with the 'meaningful use' of Health Information Technology policy issued by the US federal government. Patient portals are used to not only provide access to parts of the health records such as lab results but also offer services such as customized educational materials and appointment scheduling. While prior studies examining the adoption rates of these patient portals have not offered consistent findings, many of the studies have reported limited adoption and use [1] of patient portals, especially among the underserved population. This study explores the factors behind the reduced adoption rate of patient portals among the underserved by focusing on their Patient Web Portal Readiness (PWPR). The study empirically evaluates the impact of three important variables on PWPR among the underserved: (a) Personal Health Information Management (PHIM) activities, (b) patient attitude toward personal health record keeping; and (c) use of Internet for health information seeking. The study also incorporates three other factors: (d) access to Internet; (e) demographics; and ...Continue Reading

Citations

May 9, 2019·Journal of the American Medical Informatics Association : JAMIA·Marcy G AntonioFrancis Lau
Aug 3, 2019·Journal of the American Medical Informatics Association : JAMIA·Alejandra CasillasGerardo Moreno
Oct 2, 2020·Journal of Medical Internet Research·Consuela Cheriece YousefOmaima Ahmed
Aug 2, 2019·Journal of Medical Internet Research·Alaa Abd-AlrazaqPeter Gardner
Oct 8, 2020·Journal of Medical Internet Research·Alaa Abd-AlrazaqAlaa T Al-Zyadat
Oct 24, 2020·Journal of Medical Internet Research·Alejandra CasillasPeter Szilagyi
Jul 10, 2021·Methods of Information in Medicine·Michael Glöggler, Elske Ammenwerth

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