Health Literacy and Clear Bedside Communication: A Curricular Intervention for Internal Medicine Physicians and Medicine Nurses

MedEdPORTAL Publications
Jill AllenbaughJennifer Corbelli

Abstract

Communication remains the backbone of patient-provider relationships, and many health outcomes have been directly attributed to both effective and ineffective communication. We developed an educational intervention to improve bedside communication and increase use of health literacy principles, in part as a response to suboptimal inpatient satisfaction scores. Our intervention consisted of a beside communication curriculum among 37 attending medicine physicians, 76 internal medicine residents, and 85 bedside nurses. The 1- to 1.5-hour curriculum included a didactic session to teach health literacy principles, video demonstrations, group discussion, and role-play. Attending physicians' health literacy knowledge, attitudes, and confidence were evaluated using pre- and postsurveys. Evaluation of the curriculum included Likert-type questions and free-text responses. Attending physicians' knowledge and confidence improved (74% correct pre, 100% correct post, p < .001; 4.41 pre, 4.68 post, p = .002, respectively). Certain attitude domains also improved, including importance of team introductions and nurse contributions to bedside rounds (p < .001). Both residents and nurses found the curriculum valuable and planned to incorporate it ...Continue Reading

Citations

Jul 19, 2020·Journal of Cancer Survivorship : Research and Practice·Erin K TagaiSuzanne M Miller
Nov 3, 2020·Journal of Health Communication·Grace M HildenbrandPhilip Edward Keller
Jul 2, 2021·American Journal of Critical Care : an Official Publication, American Association of Critical-Care Nurses·Margo A Halm

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