Health professionals' views on health literacy issues for culturally and linguistically diverse women in maternity care: barriers, enablers and the need for an integrated approach

Australian Health Review : a Publication of the Australian Hospital Association
Jo-Anne HughsonDavid Story

Abstract

Objective To identify health literacy issues when providing maternity care to culturally and linguistically diverse (CALD) women, and the strategies needed for health professionals to collaboratively address these issues. Methods A qualitative case study design was undertaken at one large metropolitan Australian hospital serving a highly CALD population. Semistructured interviews were conducted with a range of maternity healthcare staff. The data were analysed thematically. The study is informed by a framework of cultural competence education interventions for health professionals and a health literacy framework. Results Eighteen clinicians participated in the interviews (seven midwives, five obstetricians, five physiotherapists, one social worker, and one occupational therapist). Emergent themes of health literacy-related issues were: patient-based factors (communication and cultural barriers, access issues); provider-based factors (time constraints, interpreter issues); and enablers (cultural awareness among staff, technology). Conclusions There are significant health literacy and systemic issues affecting the hospital's provision of maternity care for CALD women. These findings, mapped onto the four domains of cultural compe...Continue Reading

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Citations

May 4, 2018·Global Health Promotion·Jacquie KiddTamati Peni
Jun 18, 2019·International Journal of Mental Health Nursing·Michael O WamwayiMelanie Murray
Feb 28, 2019·BMC Health Services Research·Stephane M ShepherdYin Paradies
Mar 3, 2020·Women and Birth : Journal of the Australian College of Midwives·Debra K CreedyJyai Allen
Jun 18, 2021·Journal of Medical Radiation Sciences·Toni KellyHelen Warren-Forward

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