Hearing aid acquisition and ownership: what can we learn from online consumer reviews?

International Journal of Audiology
Rebecca J BennettVinaya Manchaiah

Abstract

To explore the publicised opinions of consumers actively participating in online hearing aid reviews. A retrospective design examining data generated from an online consumer review website (www.HearingTracker.com). Qualitative data (open text responses) were analysed using the open source automated topic modelling software IRaMuTeQ (http://www.iramuteq.org/) to identify themes. Outputs were compared with quantitative data from the consumer reviews (short response questions exploring hearing aid performance and benefit, and some meta-data such as hearing aid brand and years of hearing aid ownership). 1378 online consumer hearing aid reviews. Six clusters within two domains were identified. The domain Device Acquisition included three clusters: Finding the right provider, device and price-point; Selecting a hearing aid to suit the hearing loss; Attaining physical fit and device management skills. The domain Device Use included three clusters: Smartphone streaming to hearing aids; Hearing aid adjustment using smartphone; and Hearing in noise. Although online hearing aid consumers indicate positive performance on multiple-choice questions relating to hearing aid performance and benefit, their online reviews describe a number of bar...Continue Reading

References

Nov 10, 2001·BMJ : British Medical Journal·G Eysenbach, J E Till
Apr 22, 2009·Journal of Speech, Language, and Hearing Research : JSLHR·Anastasios SarampalisErvin Hafter
Feb 16, 2010·International Journal of Audiology·De Wet SwanepoelJose J Barajas
Sep 3, 2010·Ear and Hearing·Erin M Picou, Todd A Ricketts
Dec 14, 2011·Trends in Amplification·Laya Poost-ForooshMargaret F Cheesman
Nov 28, 2012·Ear and Hearing·Ariane Laplante-LévesqueClaus Nielsen
Feb 1, 2013·Journal of Medical Internet Research·Rosemary ThackerayJoshua H West
Mar 12, 2013·International Journal of Audiology·Abby McCormack, Heather Fortnum
Jul 9, 2013·International Journal of Audiology·Anouk M LinssenLucien J C Anteunis
Mar 1, 2011·Translational Behavioral Medicine·Michael C GibbonsEric B Bass
Sep 30, 2014·International Journal of Audiology·Piers DawesKevin J Munro
Dec 10, 2015·American Journal of Audiology·Ariane Laplante-Lévesque, Elisabet Sundewall Thorén
May 21, 2016·Yearbook of Medical Informatics·G Demiris
Apr 7, 2017·Journal of Medical Internet Research·Clemens ErnstingPaul Gellert
Aug 9, 2017·Ear and Hearing·Rebecca J BennettRobert H Eikelboom
Sep 21, 2017·Trends in Hearing·Enrique A Lopez-PovedaBrent Edwards
Sep 28, 2017·International Journal of Audiology·Jorunn SolheimLouise Hickson
Oct 19, 2017·Health Information and Libraries Journal·Yuehua Zhao, Jin Zhang
Mar 1, 2018·Journal of the American Academy of Audiology·Gabrielle H SaundersM Samantha Lewis
May 22, 2018·Ear and Hearing·Rebecca J BennettRobert H Eikelboom
Aug 2, 2018·Biomedical Engineering Online·Alessia PaglialongaAriane Laplante-Lévesque
Sep 13, 2018·American Journal of Audiology·Rebecca J BennettMarcus D Atlas
Oct 5, 2018·American Journal of Audiology·Rebecca J BennettMarcus D Atlas
Apr 30, 2019·Journal of Speech, Language, and Hearing Research : JSLHR·Vinaya ManchaiahPierre Ratinaud
Feb 7, 2020·International Journal of Environmental Research and Public Health·Maria Magdalena Bujnowska-Fedak, Paulina Węgierek
Feb 28, 2020·International Journal of Audiology·Rebecca J BennettRobert H Eikelboom
Jun 20, 2020·American Journal of Audiology·Vinaya ManchaiahEldré W Beukes

❮ Previous
Next ❯

Citations

Aug 27, 2021·American Journal of Audiology·Vinaya ManchaiahRebecca J Bennett

❮ Previous
Next ❯

Related Concepts

Related Feeds

Auditory Perception

Auditory perception is the ability to receive and interpret information attained by the ears. Here is the latest research on factors and underlying mechanisms that influence auditory perception.