Hospital ergonomics: a qualitative study to explore the organizational and cultural factors

Ergonomics
Sue Hignett

Abstract

The primary objective was to identify the characteristics of the health care industry with respect to organizational and cultural factors and consider how these might impact on the practice of ergonomics. Qualitative methodology was chosen as a suitable approach. This was supported by a middle ground philosophical position. Twenty-one interviews were carried out with academics and practitioners using a questionnaire proforma which developed iteratively over the 18 months of the project. A progressive four stage sampling strategy was used starting with purposive sampling to spread the net. Suggested contacts were then followed up (snowball sampling), before the third stage of intensity sampling to focus on participants with specific experience in hospital ergonomics. A final strategy of analysis sampling sought extreme and deviant cases to achieve theoretical saturation. The analysis resulted in three categories: organizational, staff and patient issues. The organizational issues included both the size and complexity of the National Health Service. For example, three hierarchical lines were identified in the management structure: an administrative line, a professional line and a patient-focused clinical management line. One of t...Continue Reading

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Citations

Aug 31, 2010·Behaviour & Information Technology·Enid N H MontagueBrian M Kleiner
Aug 10, 2013·Ergonomics·Sue HignettKen Catchpole
Apr 13, 2005·Journal of Occupational and Environmental Medicine·Deborah R GordonPaul D Blanc
Aug 21, 2009·Scandinavian Journal of Caring Sciences·Cristina WångbladSynneve Dahlin Ivanoff
Nov 1, 2007·AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses·Hal Wardell

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