How do community-based mental health staff in Austria perceive their job? -- a qualitative study

Psychiatrische Praxis
Hemma SwobodaStefan Priebe

Abstract

The aim of this study was to explore, using a simple qualitative design, how community mental health staff in Austria perceive their job. 195 community-based mental health professionals answered seven open questions on how they perceive their job. The main areas covered were the most important tasks of the job, skills necessary to perform these tasks, as well as positive and negative aspects of the job. Answers were subjected to thematic content analysis. For most professionals, contact with clients and team colleagues were the major rewards of the job. Aspects experienced as stressful were the clients' illness, role ambiguity, team conflicts and lack of time. Necessary skills many respondents did not feel competent in were specialised knowledge and psychosocial skills. It might be useful to revise existing forms of collaboration within multiprofessional teams. The responsibility for difficult patients may be shared by several members of the team, who should contribute their specific knowledge. Training should be tailored towards the needs of the different professional groups and focus on those skills that are required in community mental health care.

Citations

Mar 3, 2005·Social Psychiatry and Psychiatric Epidemiology·Stefan PriebeRichard A Powell
Feb 3, 2007·Social Psychiatry and Psychiatric Epidemiology·Ulrich Reininghaus, Stefan Priebe
Dec 29, 2011·Epidemiology and Psychiatric Sciences·S Priebe, U Reininghaus

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