How patients would like to improve medical consultations: Insights from a multicentre European study

Patient Education and Counseling
Maria Angela MazziJozien Bensing

Abstract

In a previous qualitative study (GULiVer-I), a series of lay-people derived recommendations ('tips') was listed for doctor and patient on 'How to make medical consultation more effective from the patient's perspective'. This work (GULiVer-II) aims to find evidence whether these tips can be generally applied, by using a quantitative approach, which is grounded in the previous qualitative study. The study design is based on a sequential mixed method approach. 798 patients, representing United Kingdom, Italy, Belgium and the Netherlands, were invited to assess on four point Likert scales the importance of the GULiVer-I tips listed in the 'Patient Consultation Values questionnaire'. All tips for the doctor and the patient were considered as (very) important by the majority of the participants. Doctors' and patients' contributions to communicate honestly, treatment and time management were considered as equally important (65, 71 and 58% respectively); whereas the contribution of doctors to the course and content of the consultation was seen as more important than that of patients. The relevance of GULiVer-I tips is confirmed, but tips for doctors were assessed as more important than those for patients. Doctors and patients should pa...Continue Reading

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Citations

Sep 10, 2020·European Journal of Cancer Care·Lucie GehenneUNKNOWN FREGAT Working Group
May 20, 2019·International Archives of Occupational and Environmental Health·Mariska de WitAngela G E M de Boer
Nov 11, 2020·Journal of Clinical Nursing·Claire BudgeChrystal Curtis
Nov 20, 2020·Australian Journal of Primary Health·Chandra Rekha MakanjeeAnne-Marie Bergh
Jul 15, 2021·Health Literacy Research and Practice·Iris van der HeideUNKNOWN Canadian Airways Health Literacy Study Group

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