How to use continuous quality improvement theory and statistical quality control tools in a multispecialty clinic

QRB. Quality Review Bulletin
R N Re, M A Krousel-Wood

Abstract

The management philosophy of continuous quality improvement (CQI) and the tools of statistical quality control (SQC) have the potential for advancing quality management in medicine as they have in industry. The authors report their favorable experience with the approach and explain how to adapt CQI principles and SQC charts and graphs, citing examples from their participation in a quality improvement effort in a multispecialty clinic serving a large hospital. The coupling of statistical techniques with modern approaches to outcome analysis may provide powerful tools not only for quality assurance and assessment but also for technology evaluation and resource allocation.

References

Apr 27, 1989·The New England Journal of Medicine·S Greenfield
Jan 5, 1989·The New England Journal of Medicine·D M Berwick
Jul 1, 1988·Pediatrics in Review·D M Berwick
Apr 1, 1988·Medical Decision Making : an International Journal of the Society for Medical Decision Making·D M Berwick

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Citations

Feb 1, 1993·Infection Control and Hospital Epidemiology : the Official Journal of the Society of Hospital Epidemiologists of America·J H Brewer, C S Gasser
Dec 4, 1994·Medical Care Review·M J Gann, J D Restuccia
Jun 12, 2010·International Journal of Health Care Quality Assurance·Seetharaman Hariharan, Prasanta Kumar Dey
Sep 1, 1992·Infection Control and Hospital Epidemiology : the Official Journal of the Society of Hospital Epidemiologists of America·L LeeD K Henderson
Mar 10, 2000·The Joint Commission Journal on Quality Improvement·L V KlermanS H Sams

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